The Long-Term Care Software Market By Product Type (Clinical Software {Electronic Health Records (EHR), E-Prescribing, Clinical Decision Support Systems (CDSS), Remote Patient Monitoring Systems (RPM), Electronic Medication Administration Records (eMAR), Others}, Non-Clinical Solutions {Billing & Revenue Cycle Management (RCM), Staff Scheduling & Management, Compliance Management, Others}), By Deployment Type (Cloud-Based, Web-Based, On-Premises), By Functionality (Electronic Health Records (EHR), Medication Management, Billing & Coding, Staff Scheduling & Management, Compliance Management), By End-User (Nursing Homes, Assisted Living Facilities, Home Healthcare Agencies, Hospice & Palliative Care, Others), Global Market Size, Segmental Analysis, Regional Overview, Company Share Analysis, Leading Company Profiles and Market Forecast, 2025–2035.

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What trends will shape the Long-Term Care Software Market in the coming years?

The Long-Term Care Software Market accounted for USD 5.35 Billion in 2024 and USD 5.80 Billion in 2025 is expected to reach USD 13.12 Billion by 2035, growing at a CAGR of around 8.5% between 2025 and 2035. As preferences for higher cloud adoption due to scalability requirements and remote access are increasing, these things will impact how the long-term care software market grows. AI and predictive analytics will support the clinical decision process and enable higher levels of operational efficiency. Increased use of telehealth and remote monitoring will help expand patient care beyond individuals and facilities. And, with increased regulatory compliance and data security requirements, advanced solutions are set to grow in demand. Mobile-friendly applications will provide the caregiver with real-time updates. As interoperable systems expand, they will be able to allow information sharing among providers without the need for additional documentation or coordination. Finally, as providers push toward personalized care management, patient-focused software innovation will be fueled.

What do industry experts say about the Long-Term Care Software Market trends?

“Our mission is to address critical gaps in healthcare to better serve high-needs populations through an expanding care collaboration network.”

• James Yersh, Chief Revenue Officer & Chief Financial Officer, PointClickCare.

Which segments and geographies does the report analyze?

What are the key drivers and challenges shaping the Long-Term Care Software Market?

How does rising chronic disease prevalence globally propel long-term care software demand?

The rising prevalence of chronic diseases globally, which continues to put enormous pressure on the healthcare and eldercare systems, is driving the demand for the long-term care software market. According to the Government of India's Department of Biotechnology, chronic non-communicable disease now accounts for 73% of all deaths in the world. This alarming statistic reflects the reality that conditions such as cardiovascular disease, diabetes, and chronic respiratory disorders have now shifted to become chronic, with long-term maintenance programs as the norm. Most of these diseases require constant monitoring, special medical procedures, and long-term medication adherence, which are operational challenges that cannot efficiently and effectively be managed by manual processes and suffer from information leakage.

Long-term care software allows providers to simplify patient records, automate medication management, and improve clinical decision support systems. It also enables care facilities to enhance communication between doctors, nurses, and family members and alleviates much of the administrative work burden. Aging populations and complex chronic conditions are growing in number: dependency on digital solutions continues to increase. Additionally, these platforms help to ensure regulatory compliance, manage data securely, and ensure interoperability between different healthcare systems. By giving providers real-time insights and using predictive analytics, the software is able to ultimately achieve better outcomes for their patients. Therefore, increasing incidences of chronic diseases are a major source of growth for this market.

Why is the increasing adoption of telehealth platforms accelerating growth across elderly care facilities?

The demand for the long-term care software market is propelled by the growing prevalence of the adoption of telehealth portal applications across the elderly care facilities, since these systems enhance access, lower travel burden, and bridge the continuity of care. In the US, the US census data found that in the last year, 37% of adults have used at least one form of telemedicine, a number that is significantly higher among older adults with chronic medical needs. As its acceptance continues to grow, it will be suitable for the fact that virtual consultations will fill the gap in the accessibility level and remove the barriers related to mobility or time limits.

Through telehealth, elderly patients can have the opportunity to receive timely medical care from the comforts of their homes while decreasing physical restrictions and increasing the frequency of care. It also facilitates ongoing follow-up of chronic conditions, timely medication management, and mental health services that would otherwise require travel. For care providers, it extends beyond access by underserved populations and impacts the workflow efficiency and patient legs-up ratio of referrals for referring physicians. The inclusion of telehealth within long-term care software supports the flow of data in real-time while ensuring secure communication and improved coordination in care delivery. These technology-driven solutions, therefore, make it easier for facilities to overcome the problem of a shortage of staff and provide high-quality services. Hence, the growing use of telehealth can be considered among the major factors driving the growth in elderly care facility markets as well.

How do high implementation costs restrict accessibility for smaller long-term care providers?

The long-term care software market suffers from the high implementation cost as a major restraint factor, as smaller long-term care providers with low budgets tend to restrict the offerings. Advanced software tools should not be used in small facilities, as they involve big initial investments in licenses, hardware, and IT infrastructure (something that many may not have the funds for). Besides the purchase price itself, there are ongoing expenses such as system maintenance, cybersecurity measures, and regular updates that can put financial strain on your business. Even if these platforms exist, the staff necessary to use them effectively is extremely expensive to train, making resource-strapped organizations hesitant to adopt them.

Smaller providers have atypically thin margins and are, thus, much more dependent on reimbursements, which are likely insufficient to keep pace with technology upgrades. In some places, the inability to qualify for government incentives or subsidies can exacerbate affordability challenges. Consequently, these facilities still rely on manual processes that not only prevent them from being more efficient but also put them at higher risk for errors. The digital divide is responsible for inequalities in the delivery of care, where larger organizations are more likely to adopt advanced solutions than smaller organizations. Finally, the high implementation costs reduce the total penetration in the market and extend the duration of the introduction of technologies in the sector. One area that will be crucial in allowing for the inclusive use of long-term care software anywhere in the world is affordability.

How can AI-driven predictive analytics enhance decision-making within long-term care software?

AI-powered predictive analytics is a boon for the long-term care software market, helping providers first identify risks and then optimize their care accordingly. At one extreme, generalization models applied to electronic health record data have been shown to have an accuracy of about 70% in predicting an individual's response to therapy, facilitating proactive rather than reactive approaches to care. This feature enables the detection of issues such as falls, infections, or drug problems early on, before they can become a crisis. By notifying other staff at just the right time, the software relieves the workload for staff while ensuring that critical patients are seen sooner.

Additionally, keeping track of employee workloads enables resource optimization: our algorithms determine where services are needed and assign tasks accordingly. Historical health data and comorbidity add life to a personalized treatment program. Because they predict clinical outcomes, compliance monitoring is simplified with the identification of deviations from clinical guidelines. Algorithms are also continually refined, and over time, they improve the reliability of the results. These innovations move from a reactive model of elderly care to one of anticipatory data-driven care. Ultimately, AI-powered analytics will make long-term care facilities safer and more efficient and deliver better care.

Why will cloud-based interoperability solutions unlock growth in integrated healthcare management systems?

Cloud-based interoperability solutions provide benefits that enable the seamless and secure sharing of patient data across different care settings, playing a crucial role in driving the Long-Term Care Software Market. Reviews of U.S. government data show that the percentage of hospitals electronically transmitting, receiving, and integrating summary-of-care data skyrocketed to more than 60% in 2021 (compared with a mere 21% in 2012). This is just one example of improvements that demonstrate how interoperability not only results in better patient communication and collaboration but also in practical, actionable ways to deliver better results.

From access to up-to-the-minute patient history to lab results and current treatment plans, cloud platforms allow long-term care facilities to make informed decisions driven by the knowledge of the caretaker, not the doctor. They also prevent repetition of tests, decouple paper, and loss of data integrity. Cloud systems assist with better care transitions between the various levels of care, such as nursing homes, assisted living facilities, home care agencies, and hospitals. State programs also improve regulatory adherence while providing an opportunity for scalability to support increasing patient volumes. More secure access controls keep sensitive health data safe without exposing you to inefficiencies. Overall, interoperability on the cloud unleashed the potential for growth by facilitating integrated healthcare management systems that ensure continuity, accuracy, and efficiency in patient care.

What are the key market segments in the Long-Term Care Software industry?

Based on the product type, the Long-Term Care Software Market is classified into Clinical Software and Non-Clinical Solutions. Clinical software comprises technologies such as electronic health records (EHR), age drugs, clinical decision support systems (CDSS), remote patient monitoring systems (RPM), and electronic medication administration records (eMAR), and so on, which have together been proven to improve clinical results and make patient management easier. These solutions allow health providers to keep better track of their patients, ensure the safety of medications, and facilitate evidence-based decision-making.

On the other hand, non-clinical solutions include billing and revenue cycle management, staff scheduling, and compliance management tools. These operational platforms both simplify operations, eliminate administrative headaches, and enable effective facility management. Together, these two categories help to deliver optimized care through the integration of medical and administrative workflows. This typology, in turn, emphasizes the end-to-end function of software that addresses the local needs of patients and the organizational needs of long-term healthcare facilities.

Based on the functionality, the Long-Term Care Software Market is classified into Electronic Health Records (EHR), Medication Management, Billing & Coding, Staff Scheduling & Management, and Compliance Management. EHR technology has become the center hub for accessing and managing patient information and creating a source of the most current information, so healthcare can deliver accurate care at the most suitable time. By tracking medications, monitoring and preventing errors, and ensuring compliance, medication management software can play an important role in making packaging operations safer.

Billing and coding solutions simplify payment processes, decrease claim denials, and improve revenue cycles. Facility staffing and management technology assists facilities with workforce distribution and increased caregiver productivity. Compliance management is a way to ensure that the standards of the regulatory body are followed while mitigating legal risk. These capabilities collectively work together to bolster the holistic nature of care for patients, to improve operational performance, and to ultimately help optimize the quality of services provided across long-term care settings.

Which regions are leading the Long-Term Care Software Market, and why?

The North America Long-Term Care Software Market is leading due to the aging population, increasing prevalence of chronic diseases, and high demand for digitization of healthcare. The region has been experiencing widespread adoption of electronic health records, telehealth platforms, and advanced care coordination solutions, making it a frontrunner for technology integration. The United States is the leader in the region due to its established healthcare system and supportive regulatory environment that embraces digitization.

One reason for the demand is that more than 33% of Americans ages 85 and older are afflicted with Alzheimer's dementia, which dramatically increases the demand for comprehensive long-term care. Medication management systems and an extensive interoperability solution over the cloud are also actively implemented for efficiency. Also, a growing push for targeted treatment and real-time monitoring has expanded take-up of AI and analytics-based software. Other contributors to growth include the continued emphasis on patient-centered models of care and investments in digital health in Canada. Combined, these trends make North America the most mature regional market with respect to the adoption of long-term care software.

The Asia Pacific Long-Term Care Software Market is growing due to the owing to the burgeoning healthcare infrastructure, growing medical tourism, and rising use of digital healthcare technologies in the region. India is emerging as a center for growth, while countries like China, Japan, South Korea, Malaysia, and Australia are also seeing large implementation of solutions such as Electronic Health Records (EHR) and remote patient monitoring. In addition, the ecosystem is being further fortified through government backing of digitalization and investments in healthcare IT solutions.

In Japan, national policies that encourage the use of robotics in elderly care together with ICT are proving useful as a means to ease the problem of shortages in the workforce and increase the quality of services provided. In the midst of rapidly aging populations and increasingly chronic conditions in many countries in Asia, the need for effective care management processes and tools is seen as a major priority in many countries in the region. Awareness towards patient-centric care is fueling long-term software integration in hospitals, nursing homes, and home care. Also, the scalability of AI-enabled solutions improves the delivery of clinical and process efficiency. Altogether, these drivers make Asia Pacific the fastest-growing base for long-term care software adoption.

What does the competitive landscape of the Long-Term Care Software Market look like?

The Long-Term Care Software Market is very competitive, with major players like PointClickCare, MatrixCare, Cerner, McKesson, Allscripts (Veradigm), SigmaCare, and HealthMEDX not just working on product innovation but also concentrating on strategic alliances and partnerships. Many companies are extending their capabilities to incorporate AI-powered analytics, integration with telehealth services, and automated workflows to enhance patient outcomes. One of the significant developments in 2024 was ThoroughCare's integration into PointClickCare's marketplace, which is set to empower providers with its digital care coordination platform to streamline workflows and improve care delivery. The move speaks to the increasing need for interoperability in long- and post-acute care provider groups.

Vendors are also giving increased emphasis to compliance, medication management, and smooth revenue cycle solutions to ensure regulatory standards. The market is utilizing cloud-based platforms for better scalability and accessibility. Data connectivity to healthcare or hospitals is leading to comprehensive end-to-end solutions for efficiency in operations. The focus of competition is now moving toward integrated ecosystems, facilitating the entire care management context. Aging populations fuel both the demand for and investment in smarter technologies that deliver patient-centric solutions. The combination of these forces promises to make the market incredibly new and imaginative in the present, as well as considered for the future.

The Long-Term Care Software Market, Company Shares Analysis, 2024

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Which recent mergers, acquisitions, or product launches are shaping the Long-Term Care Software industry?

• In March 2025, healthcare SaaS company Forcura and post-acute analytics pioneer Medalogix merged to form a new, AI-driven post-acute care technology platform, with Berkshire Partners as the lead investor alongside The Vistria Group. 

Report Coverage:

By Product Type

• Clinical Software
  • Electronic Health Records (EHR)
  • E-Prescribing
  • Clinical Decision Support Systems (CDSS)
  • Remote Patient Monitoring Systems (RPM)
  • Electronic Medication Administration Records (eMAR)
  • Others
• Non-Clinical Solutions
  • Billing & Revenue Cycle Management (RCM)
  • Staff Scheduling & Management
  • Compliance Management
  • Others

By Deployment Type

• Cloud-Based
• Web-Based
• On-Premises

By Functionality

• Electronic Health Records (EHR)
• Medication Management
• Billing & Coding
• Staff Scheduling & Management
• Compliance Management

By End-User

• Nursing Homes
• Assisted Living Facilities
• Home Healthcare Agencies
• Hospice & Palliative Care
• Others

By Region

North America

• U.S.
• Canada

Europe

• U.K.
• France
• Germany
• Italy
• Spain
• Rest of Europe

Asia Pacific

• China
• Japan
• India
• Australia
• South Korea
• Singapore
• Rest of Asia Pacific

Latin America

• Brazil
• Argentina
• Mexico
• Rest of Latin America

Middle East & Africa

• GCC Countries
• South Africa
• Rest of Middle East & Africa

List of Companies:

• PointClickCare Technologies Inc.
• MatrixCare, Inc.
• Cerner Corporation
• Epic Systems Corporation
• McKesson Corporation
• Allscripts Healthcare Solutions, Inc.
• CareVoyant, Inc.
• MEDITECH
• American HealthTech, Inc.
• HealthMEDX, LLC
• Optimus EMR, Inc.
• Omnicare, Inc.
• Matrix IT Healthcare Solutions, Inc.
• Sunrise Senior Living, LLC
• Sigmacare, Inc.

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